Privacy policy

At Weight Lifting Supplies, we are committed to respecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, store, use, and share your information when you use our website, make a purchase, or contact us for support.

Personal Information We Collect

When you use our Services, we collect data that may include:

  • Your name, email address, phone number, and delivery/billing address

  • Order and payment confirmation details (handled securely through third-party processors)

  • Account login credentials if you register with us

  • Any messages you send to our support team
    We also automatically collect browsing data such as your IP address, device type, location (via IP), browser settings, and interaction data through cookies and analytics tools.

How We Use Your Information

Your data helps us deliver and improve our services. Specifically, we use it to:

  • Process orders and manage shipping

  • Handle returns, exchanges, and customer support

  • Send service-related updates (e.g. order confirmations, tracking details)

  • Detect and prevent fraudulent transactions or unauthorised activity

  • Provide personalised promotions or marketing messages (if you’ve opted in)

  • Improve site functionality and customer experience through analytics

Cookies and Tracking

We use cookies to power our shopping cart, remember your preferences, and analyse website usage. These may be managed or blocked through your browser settings, but doing so may affect site functionality. Shopify also uses cookies on our behalf to facilitate secure checkout and site features. For full cookie details, visit https://www.shopify.com/legal/cookies.

Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties only when necessary, including:

  • Payment gateways and processors (e.g. Shopify Payments, PayPal)

  • Delivery services and fulfilment partners

  • Email marketing or support platforms (if subscribed)

  • Legal or regulatory bodies when required by law
    All partners are bound by confidentiality obligations and data protection protocols.

Your Rights

Depending on your location, you may have some or all of the following rights:

  • Access / Know: Request to see the personal data we have about you and how we use it.

  • Delete: Ask us to remove your personal data.

  • Correct: Request that we fix incorrect personal data.

  • Portability: Ask for a copy of your data or for it to be sent to another party.

  • Opt Out: Stop your data from being sold, shared, or used for targeted ads. If your browser uses Global Privacy Control, we may treat that as an opt-out request.

  • Limit Use: Ask us to stop or reduce how we use your data.

  • Withdraw Consent: Take back any permission you've given us to use your data.

  • Appeal: Challenge a denied request by replying to our decision.

  • Unsubscribe: Opt out of promotional emails at any time using the link in our messages. Non-promotional emails may still be sent.

You can use these rights on our site or by contacting us.

Data Retention

We retain your personal data for as long as necessary to fulfil orders, meet legal requirements, or support account history. After this period, data is securely deleted or anonymised.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy policies or practices of those third-party platforms.

Children’s Privacy

Our site is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us to have it removed.

International Data Transfers

Where applicable, your information may be processed outside of the UK (e.g. by Shopify). We ensure adequate protection through standard contractual clauses or approved legal safeguards.

Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact our support team: